6 Credits
Estimated time to complete this course is 4 hours

Every successful company is built on business processes. They’re the repeatable tasks you have to carry out on a regular basis – anything from shipping out a product to onboarding a new employee. The key is spending more time upfront defining exactly what you want to measure, why it’s important to your business, what action you can take with this information, and then consistently tracking these handfuls of metrics.  How well these processes operate can be the differentiator between a good and a great company. This course is designed to strategically introduce attendees to the process of building internal processes designed to streamline operations and save money and time.